Frequently Asked Questions
Everything you need to know about ESR products and services
What is the standard shipping time for ESR orders?
Most orders are processed within 24 hours. Standard shipping typically takes 3-7 business days depending on your location, while expedited options are available at checkout.
Does ESR offer a warranty on electronic accessories?
Yes, all ESR products come with a standard 12-month warranty. We also offer a Super Early Bird warranty extension for registered members on specific product lines.
What is your return policy if I am not satisfied?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the item in its original packaging for a full refund.
Are ESR screen protectors and cases compatible with MagSafe?
Many of our latest cases and accessories are designed specifically with HaloLock technology, making them fully compatible with MagSafe chargers and accessories.
How can I track my package after it has shipped?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to our carrier's tracking portal.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.